Customer Service

We speak in plain language. Whether we’re assessing, implementing, upgrading or repairing, we want you to understand what we’re doing for you, and why.

 

The FITS business philosophy is customer-centred and employee-driven. Led by a forward-thinking management team, employees are empowered to participate in strategic planning and relationship building. This culture of shared respect, responsibility and reward allows FITS to attract and retain professionals committed to the success of our company, as well as that of our clients.

 

One call to FITS gives you access to a full team of IT professionals, with far less expense than in-house IT. For your convenience, a primary FITS technician will be assigned to your business, to develop an understanding of your operations, and ensure consistency of service. But though you deal with one, you will have the support of many. Staffed by career technicians with as much as 30 years of specialized field experience, FITS can provide you with expertise in virtually every area of IT service.